Refund policy

Return & Refund Policy

At SeedoraLife, we want every gardener to enjoy a positive growing experience. We carefully select, package, and ship every seed order with care.

If you have any issues with your order, our customer support team is always here to help.

Returns

Due to the nature of seeds and gardening products, we do not accept returns of opened seed packages or products that have been planted.

For unopened and unused seed products, return requests may be accepted within 30 days of delivery.

To be eligible for a return:

  • The product must be unopened and unused

  • The original packaging must be intact

  • Proof of purchase is required

  • The return request must be submitted within 30 days of delivery

Customers are responsible for return shipping costs unless the product was received damaged, incorrect, or defective.

Please contact us before sending any items back. Unauthorized returns may not be accepted.

Damaged, Incorrect, or Missing Items

If your order arrives damaged, incorrect, or incomplete, please contact us within 7 days of delivery.

Please provide:

  • Order number

  • Description of the issue

  • Photos of the package and product

We will review your request and provide an appropriate solution, such as a replacement or refund.

Refunds

Once your refund request is approved, we will process your refund to the original payment method.

Refunds are typically completed within 5–10 business days, depending on your payment provider.

Shipping fees are non-refundable unless the issue was caused by an error on our part.

Seed Germination & Growing Results

Seeds are natural products, and successful germination depends on many factors beyond our control, including:

  • Growing environment

  • Soil conditions

  • Temperature

  • Watering

  • Sunlight

  • Planting methods

  • Local climate

Because of these natural variables, SeedoraLife cannot guarantee that every seed will germinate or produce the same results for every customer.

If you experience concerns with germination, please contact our support team. We are happy to provide planting guidance and help troubleshoot growing conditions.

Order Cancellations

Orders can be canceled within 24 hours after purchase, provided the order has not been processed or shipped.

Once an order has entered the processing or shipping stage, it cannot be canceled.

Contact Us

If you have any questions regarding returns, refunds, or your order, please contact us.

SeedoraLife
Email: support@seedoralife.com

SeedoraLife — Bringing Nature Home, One Seed at a Time.